top of page
Search

Thankful for the People Who Build It With You: Three Lessons from The Give a Damn Show

Oct 12
6 min read

A while back, I had one of those days where I was trying to answer messages, keep the schedule moving, remember a client’s preferences, help a cleaner with a question, and still pretend I was having a normal day.

You know the kind.

Your phone keeps buzzing. Somebody needs an answer. Something changed, but nobody wrote it down. You’re tired, but the workday isn’t actually over because now the business part begins.

And somewhere in the middle of all of it, you realize you haven’t stopped to eat, breathe, or even think clearly.

That kind of day can make you feel like you’re building a business all by yourself.

But when I look back at the conversations from The Give a Damn Show, I keep coming back to something different.

The business may have your name on it, but it was never meant to be carried by you alone.

This isn’t a new episode announcement. It’s a Thanksgiving-week look back at the lessons the Show keeps teaching us about rest, boundaries, and being grateful for the people who help build the business with us.

Because Canadian Thanksgiving is a good time to pause and notice the people who are part of the work, not just the people standing beside us when everything looks successful.

Lesson One: Rest Isn’t Something You Earn After You’re Done

One of the hardest things for cleaning professionals to accept is that the work will never be completely done.

There will always be another message.

Another quote.

Another load of laundry to think about.

Another client question.

Another task that could be improved.

If you wait until everything is finished before you rest, you may be waiting forever.

The Show keeps coming back to this because so many cleaning professionals are proud of how much they can handle. You started because you cared. You kept going because people depended on you. You said yes because you wanted to help.

Then slowly, “I’m just getting through this busy season” became your normal life.

That isn’t strength forever. That’s survival mode wearing a brave face.

Rest doesn’t mean you don’t care about your clients. It doesn’t mean you’re less committed to your team. It doesn’t mean you’re walking away from your goals.

Rest gives you the capacity to keep caring without becoming resentful, exhausted, or disconnected from the reason you started.

And I’m not talking about some perfect day at a spa where nobody can reach you. Sometimes rest looks like closing the laptop before bed. Sometimes it’s sitting in your car for five quiet minutes before going into the next home. Sometimes it’s taking one full day without trying to solve every problem in the business.

Try this today

Look at your week and choose one small pocket of time that belongs to you.

Put it on the calendar like you would a client appointment.

Don’t wait until you feel like you deserve it. You probably already do.

Beyond the Surface Solutions movement supporting cleaning professionals through community, education, systems, and opportunity

Lesson Two: Boundaries Make Good Care Possible

I used to think boundaries would make people upset.

What if the client thinks I’m difficult?

What if the cleaner thinks I’m not flexible?

What if somebody needs me after hours?

What if saying no means I lose the opportunity?

But here’s what I’ve learned: unclear boundaries don’t create better relationships. They create confusion, disappointment, and quiet resentment.

When clients don’t know when you’re available, they may assume you’re always available.

When team members don’t know who is responsible for a decision, they may assume you’ll make it.

When you never explain what is included in a residential cleaning visit, every request can start to feel like an emergency.

That doesn’t mean people are trying to take advantage of you. Sometimes they simply don’t know where the line is because you haven’t had the energy, or the confidence, to draw it.

The conversations on The Give a Damn Show keep reminding us that boundaries aren’t walls. They’re instructions for how to work together well.

A boundary can sound simple:

  • “Messages received after this time will be answered the next business day.”

  • “Schedule changes need to be shared with this much notice.”

  • “That request isn’t included in the regular service, but we can discuss the right option.”

  • “I’m not available today, but I’ll respond tomorrow.”

You don’t need a long explanation. You don’t need to apologize five times. You can be kind and clear at the same time.

That’s better for you, better for your clients, and better for the people working with you.

Try this today

Choose one boundary you’ve been avoiding and write it in plain language.

Then share it with the people who need to know.

Not in a harsh way. Not as a punishment. Just as a clear part of how your business works.

Lesson Three: Don’t Forget Who Helped You Build It

This is the lesson that feels especially important during Thanksgiving week.

When we talk about building a business, we often talk about the owner.

The founder.

The person who took the first step.

And that matters. You should be proud of what you’ve built.

But most businesses are held up by more people than the public ever sees.

The cleaner who covered a job when you were sick.

The friend who listened to the same business worry for the tenth time.

The client who trusted you in the early days.

The mentor who answered a question.

The team member who stayed calm during a difficult week.

The person at home who understood that building a business sometimes meant carrying a little more while you found your footing.

These people are part of the story too.

Sometimes we wait until the business is “successful” before we thank anyone. We think we’ll celebrate properly once we reach the next stage, get more organized, grow the team, or finally feel caught up.

But gratitude shouldn’t be saved for the finish line.

There may never be a finish line in the way we imagine it. There will always be another season, another goal, another thing to improve.

So say thank you now.

Tell someone what their support has meant to you. Send the message. Make the call. Acknowledge the person who helped make a hard season a little lighter.

Gratitude doesn’t erase the difficult parts of business. It helps us remember that we aren’t the only ones who showed up.

Try this today

Write down the names of three people who have helped you build your business.

Send one of them a real message.

Not a quick “thanks for everything.”

Tell them specifically what they did and why it mattered.

That kind of recognition can change the way people feel about the work they’re doing with you.

Stop Cleaning Alone: BeyondPro Founding 100

This is the heart of our campaign:

Stop Cleaning Alone: BeyondPro Founding 100.

It isn’t just a slogan. It’s a reminder that cleaning professionals deserve more than advice to work harder and keep pushing through.

You deserve systems that reduce the chaos.

You deserve training that helps you make better decisions.

You deserve a community where you don’t have to explain why the work is demanding.

You deserve people who understand that building a cleaning business is about more than filling a calendar. It’s about building something sustainable enough to support your life, your clients, your team, and your future.

That’s why the BeyondPro Network matters. Support shouldn’t depend on whether you happen to know the right person or whether you have enough energy left to figure everything out alone.

If you want to hear more of these honest conversations, you can watch The Give a Damn Show on YouTube or listen on Spotify.

Three Ways to Take the Next Step

CTA 1: BeyondPro Founding 100

If you’re ready to stop carrying every part of your cleaning business alone, learn more about the BeyondPro Founding 100.

This is for cleaning professionals who want practical support, stronger systems, community, and a clearer path forward.

CTA 2: The Founder’s Partnership Program

If you feel called to build alongside a movement that cares about the future of the cleaning industry, reach out about the Founder’s Partnership Program.

You can connect with Beyond the Surface Solutions to learn more and see whether it fits the season you’re in.

CTA 3: The Reset Guide

If you’re tired, overwhelmed, or unsure where to begin, start with The Reset Guide.

You don’t have to fix the entire business today. You may just need a quiet place to look honestly at what’s working, what isn’t, and what needs to change first.

The Give a Damn Reset Guide

As you move through this Thanksgiving week, I hope you take a minute to notice more than the tasks still waiting for you.

Notice the people who answered the phone.

The people who gave you room to rest.

The people who believed in you before you fully believed in yourself.

The people who are helping you build something better, even if the business still feels messy sometimes.

And then ask yourself:

Who has been helping me carry this business, and how can I make sure they know I’m grateful?

Beyond the Surface Solutions logo

Rachel: +1 (705) 910-1211

Your cleaning industry advocate ❤️ Ammanda

Because building a better cleaning business starts with giving a damn about the person building it.

 
 
 

Comments


bottom of page