Keep It Real

You’d think cleaning an Airbnb is just like cleaning a house, right?

Wrong.

Short-term rental clients expect spotless and styled — every time. And let’s be honest: one missed detail can tank your host’s review and cost you that repeat contract.

Whether you’re a solo cleaner or running a growing team, this list is for you. Real talk, real mistakes — and real ways to fix them.

---

Mistake #1: Skipping the Hidden Zones

Under beds, inside drawers, behind nightstands — if it can collect dust or someone can open it, clean it. Guests will check, and hosts will hear about it.

Fix:

Create a standard checklist that includes the “forgotten five”: under the bed, top of fridge, inside drawers, behind bathroom door, and under couch cushions.

---

Mistake #2: Not Resetting the Vibe

You can clean every surface, but if the place feels “used,” it doesn’t matter.

Streaky mirrors, smudged light switches, or flat pillows kill the vibe fast.

Fix:

Fluff pillows, fold towels hotel-style, straighten wall art. Use a signature scent or linen spray to finish. You're not just cleaning — you’re resetting the experience.

---

Mistake #3: Forgetting to Check Supplies

Nothing upsets a guest like running out of toilet paper or hand soap.

Hosts rely on cleaners to double-check inventory.

Fix:

Have a simple checklist and text the client if anything is low. This tiny move makes you look like a pro — and keeps you in the host’s good books.

---

Mistake #4: Being Inconsistent Between Stays

One week the bed’s folded perfectly. The next week, it’s a mess. That inconsistency creates doubt — and makes the host question your value.

Fix:

Standardize your cleans. Use photo references. Document your process. This is where systems turn a cleaner into a CEO.

---

Mistake #5: Not Communicating Like a Pro

Ghosting a host, showing up late, or forgetting to confirm? That’s a fast track to losing the gig.

Fix:

Confirm every clean the day before. Send a simple “All done!” message with a photo after. Be someone your clients never have to chase.

---

👊 Final Word: You’re Not “Just the Cleaner”

You’re the difference between a 3-star review and a fully booked season.

Own that.

And if you’re ready to turn your rental cleaning side gig into a systemized business — with checklists, templates, and real support — Beyond the Surface Solutions is where you want to be.

No fluff. Just real tools for real cleaners who give a damn.

---

👉 Join the BTSS Membership for more pro tools like this